+84 (24) 3828 5599
Mon - Fry 10:00 - 18:00

Terms & Conditions


Reservations can be made by dialing +84 (24) 3828 5599 or at the La énMay Spa reception. We recommend making a reservation at least half day in advance to ensure availability.


Should you find the need to cancel your reservation, please do so at least 2 hours prior to your appointment to avoid a 50% cancellation charge. Missed appointments will be charged at the full price of the scheduled treatments. 


La énMay Spa offers each guest the chance to relax and rejuvenate, we would be appreciative if you would leave your mobile phone in your guest room or switch it to silent mode. Smoking and consumption of alcohol inside La énMay Spa are strictly prohibited. Alcohol consumption is not advised prior to any spa treatment. Admission to La énMay Spa is only for adults and children over 15 years of age.


We encourage you to arrive at least 20 minutes prior to your scheduled treatment to ensure total relaxation and enhanced results. This will give you time to use the wet areas and relax. Arriving late for your appointment may limit your treatment time, reducing its full benefit and enjoyment. Your treatment will end at the original scheduled time to guarantee convenience for the next guest, and the full treatment price will apply.

SPECIAL CONSIDERATIONS: Your health and safety come first. Please help us provide you with the best possible spa experience by completing the guest consultation form.


Gratuities are accepted if you feel your experience warrants it.


The hotel shall not be held responsible for the loss of any items, cash or valuables brought into the Le énMay Spa premises.


Conditions and prices are subject to change without prior notice.

Happy Hours

50% Discount for all treatments / 30% discount for all packages (10am-12pm)
About us

Maintaining a sense of tranquility within the vibrancy of Hanoi, we aim to help you find inner peace, comfort and vitality. Let us be your partner on this journey.

Open Hours

Mon – Sun: 10 AM – 10 PM
Working during the holidays
and public holidays


Address 01: 33-35 Hang Dau, Hoan Kiem Dist., Hanoi.
Address 02: No.1 Cau Go Str., Hoan Kiem Distr., Hanoi.
Hotline: +84 24 3212 1155


2019 Managed by La Sinfonía Vietnam. © All rights reserved. Terms & Conditions